FAQs

Yes! A FREE a digital proof is included to approve with every artwork. You will receive a digital preview to approve before your portrait is printed.

We don't just do custom dog portraits; we can create artworks for all types of pets, including custom cat portraits, personalised horse portraits, rabbits, birds, snakes, chickens, etc. The possibilities are endless!

Our typical dispatch time is 7 business days after creating an order, however during busy periods there may be some delays. We are partnered with multiple print studios around Australia meaning fast shipping times.

If you would like your pet portrait sooner please select express shipping at checkout.

Lighting matters. Take a photo outdoors if you can, otherwise a bright well-lit room will suffice. It's important to minimise harsh artificial lighting, as you want the colours in the photo to reflect the true colouring of your pets fur.

We recommend crouching down to get an eye-level shot, allowing for close up of your pets head and chest in focus. Consider your background, as you don't want any to lose your pets finer details by them blending in-to the background. If your pet has a lighter fur a darker background works best and vice versa.